The Cairns Convention Centre has been awarded Gold Certification, the International Association of Congress Centre’s (AIPC) highest possible level in their Quality Standards program.
AIPC, the industry association for professional convention and exhibition centre managers worldwide, has over 160 member venues from 53 different countries and Cairns is one of only 13 venues from throughout the world to have successfully achieved this global qualification. This is in addition to their recent successful ISO 9001 and EarthCheck certifications.
The AIPC Quality Standards process rigorously assesses ten key areas including customer service, quality of facilities and operations, employee relations, health, safety, security and emergency response, financial integrity, community relations, environmental responsibility, industry relations and supplier relations.
Ross Steele, General Manager Cairns Convention Centre said, “As a prior winner of AIPC World’s Best Congress Centre it was logical that Cairns Convention Centre applied for AIPC Quality Standards Certification. To achieve Gold Status is acknowledgement of just how well the team at the Centre meets the needs and expectation of both our clients and our owners.”
Edgar Hirt, AIPC President said, “With more convention centres and destinations coming into the market every year, the question of how a client can assess the capabilities of any given product is becoming more and more important. I congratulate the Cairns Convention Centre for its achievement.”
