Congrex UK announced today that its ISO Certification has been renewed for 2011 for both its London and Glasgow offices. The ISO (International Organisation for Standardisation) certification awarded was in the area of Quality Management Systems in meeting the needs of customers and other stakeholders.
The year 2011 certification renewal marks 20 years of ISO 9001 certification being awarded to Congrex UK and the group is delighted with this honour. Speaking on behalf of the Congrex Group of companies, CEO Layth Bunni had this to say, “We are extremely pleased with this renewed certification and indeed acknowledgement for our Congrex UK offices. The ISO standard is a mark of international excellence guarantee and a reflection of what the Congrex Group strive towards. At the end of the day, our customers are who we serve and it is important that the needs of our customers and stakeholders are met to highest quality standards – and ISO certification represent such a guarantee and communicate to the rest of the world our commitment to maintain and surpass our delivery of quality and service excellence in everything we do.”
Internally within Congrex UK ISO certification provide a recorded reference of how Congrex business working methods across the business are delivered and carried out. Remarking on the benefits of certification, Congrex UK Managing Director, Sarah Fitzpatrick commented, “the certification is a very useful reference point for existing staff, it promotes consistency of quality working practices and it is very useful as a training resource for new staff. Externally it indicates a quality standard to our clients. It is a reassurance of good organisational standards. It acts as a differentiator between Congrex locally and our competitors. We are delighted to be able to communicate that this is how we truly work.”
ISO 9001 certification belongs to a family of standards related to quality management systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders. It also deals with the requirements that organisations wishing to meet the standards have to meet.
Independent confirmation that organisations meet the requirements of ISO 9001 may be obtained from third party certification bodies. Over a million organisations worldwide are independently certified making ISO 9001 one of the most widely used management tools in the world today. For more information please visit www.iso.org.
