Asia’s Leading Casino Resort
Asia’s Leading Fully Integrated Resort
Macau’s Leading Casino Resort
(Macao, Nov. 13, 2014) – The Venetian®Macao has been voted Asia’s Leading Fully Integrated Resort, Asia’s Leading Casino Resort and Macau’s Leading Casino Resort in the Asia region of the 21st Annual World Travel Awards. The prestigious honours reflect The Venetian Macao’s dedication to service excellence and highlight the integrated resort’s success in the industry. This is the sixth year that The Venetian Macao is a winner in the World Travel Awards.
“The Venetian Macao is very pleased to be recognized by the World Travel Awards,” said Ciaran Carruthers, Senior Vice President and Director of Venetian and Plaza Operations, Sands China Ltd. “These awards are further proof of our success in creating unforgettable experiences for our guests and visitors. The Venetian Macao is proud to be one of the most outstanding choices for business and leisure travellers throughout Asia. We will continue to strive to deliver the best service and facilities in the industry, strengthening Macao’s position as a world centre of tourism and leisure.”
The World Travel Awards (WTA) was established in 1993 to seek out and reward the very best travel organizations in the world. It has now developed into the most prestigious and comprehensive awards program in travel and tourism and is recognized worldwide as the hallmark of industry excellence. WTA’s mission is to drive up standards within the industry and to ensure that brands exceed expectations. The organization is impartial and independent.
The winners were chosen according to the following seven criteria: customer satisfaction and quality of service, overall business performance, product innovation, staff relations and development, corporate social responsibility and contribution to the local community, commitment to sustainable policies, and fulfilment of long-term corporate vision. Votes are cast by professionals working in the travel and tourism industries, senior executives, travel buyers, tour operators and travel agents. Since 2009, voting has also been open to the public to reflect the growing role that the awards play in influencing how people make their travel purchasing decisions. The voting works on a first-past-the-post system, and votes are submitted on the World Travel Awards website.
