AEGEAN is voted as Europe’s Best Regional Airline for the ninth consecutive year, at the 2019 Skytrax World Airline Awards, “the Oscars of the aviation industry”
AEGEAN has been named “Europe’s Best Regional Airline” at the 2019 Skytrax World Airline Awards, the Passengers Choice Awards. It is noted that the company won the Skytrax World Airline Award for Best Regional Airline in Europe for the 9th consecutive year, and for the 10th time in the last 11 years. This year’s award ceremony was held on June 18th, 2019, during the Paris Air Show at Le Bourget, Paris.
Edward Plaisted, CEO of Skytrax said: “This is a major recognition for Aegean Airlines front-line staff who are responsible for achieving such high customer satisfaction. Achieving this consistency to be voted as the Best European Regional Airline for a ninth consecutive year is not an easy task and it is a great triumph for Aegean Airlines to have achieved this major recognition from customers.”
Commenting on the Award, Dimitris Gerogiannis, CEO of AEGEAN, stated: “We are extremely proud for both AEGEAN and Greece to win this prestigious award once again. I would like to thank all my colleagues at AEGEAN who work tirelessly, to ensure we offer Greek Philoxenia to our guests straight from our heart. 2019 is a very significant year for us as it marks our 20th anniversary. Offering quality services to our passengers and promoting the virtues of Greece have been at the core of our philosophy from our very first flight. We will continue investing for the future and working hard to deserve the trust our passengers put in us!”
The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK.
21,65 million eligible survey entries were counted in the final results, and more of 100 nationalities participated in the survey from September 2018 to May 2019. The customer survey was operated in English, French, Spanish, Russian, Japanese and Chinese. The survey covers over 300 airlines, measuring Quality standards for 49 KPI’s across front-line product and service factors in the Airport and Onboard environments. A key directive is for travellers to make their own, personal choice as to which airline they consider best, underlining the brand as the Passenger’s Choice Awards.
